Privacy Policy

Welcome to our

Collection and Use of Personal Information

This privacy policy (“policy”) will help you understand how DGLifestyles.com (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use DGLifestyles.com website (“website”, “service”).

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how DGLifestyles.com and its affiliates (collectively “DGLifestyles.com”) collect and process your personal information through DGLifestyles.com websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together “DGLifestyles.com Services”). By using DGLifestyles.com Services, you are consenting to the practices described in this Privacy Notice.

What personal information we collect

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

  • Information You Give Us: We receive and store any information you provide in relation to DGLifestyles.com Services.  You can choose not to provide certain information, but then you might not be able to take advantage of many of our Services.
  • Automatic Information: We automatically collect and store certain types of information about your use of DGLifestyles.com Services, including information about your interaction with content and services available through DGLifestyles.com Services. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses DGLifestyles.com Services and other content served by or on behalf of DGLifestyles.com on other websites. 
  • Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. 

In addition, to the above we also collect added details via of Virtual Mailbox database as well as our online Chat System:

  • Your IP address.
  • Your contact information and email address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behavior on our website.
How we use your personal information

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

  • Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
  • Provide, troubleshoot, and improve DGLifestyles.com Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the DGLifestyles.com Services.
  • Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences and personalize your experience with DGLifestyles.com Services.
  • Provide voice, image, and camera services. When you use our voice, image, and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
  • Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
  • Communicate with you. We use your personal information to communicate with you in relation to DGLifestyles.com Services via different channels (e.g., by phone, e-mail, chat).
  • Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
  • Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, DGLifestyles.com, and others. We may also use scoring methods to assess and manage credit risks.

With regards to our Virtual Mailbox database and our Chat System, we are also collecting your data for reasons such as:

  • To better understand your needs.
  • To improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customize our website according to your online behavior and personal preferences.

Safeguarding and Securing the Data

DGLifestyles.com is committed to securing your data and keeping it confidential. DGLifestyles.com has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Cookies and Other Technologies

We use cookies, pixels, and other technologies (collectively, “cookies”) to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes, including:

  • Recognizing you when you sign-in to use our services. This allows us to provide you with product recommendations, display personalized content, recognize you as a Registered Member, enable you to use 1-Click purchasing, and provide other customized features and services.
  • Keeping track of your specified preferences. This allows us to honor your preferences, such as whether or not you would like to see interest-based ads. You may set your preferences through our Virtual Mailbox our Shopping Account.
  • Keeping track of items stored in your shopping basket.
  • Conducting research and diagnostics to improve DGLifestyles.com content, products, and services.
  • Preventing fraudulent activity.
  • Improving security.
  • Reporting. This allows us to measure and analyze the performance of our services.

DGLifestyles.com cookies allow you to take advantage of some of the DGLifestyles.com essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any DGLifestyles.com products and services that require you to sign in.

You can manage browser cookies through your browser settings. The ‘CHAT’ feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may

Disclosure to Third Parties

Our Wholesale Division provides : Custom Fabrication | Homeowner Wholesale Pricing | Designer/ Developer Wholesale Pricing.

Terms that Govern Purchasing

All custom order purchases that are not handled via the online store, and then governed by the following system of payment:

  • Once the client agrees to the Invoice and the Shop Drawings, a 50% deposit is then made via wire-transfer to commence fabrication.  Added details and shop drawings might also be submitted to the Client for review and approval during this phase.
  • Once fabrication is completed, the final 50% is then paid in order for the cargo to be released to the third-party Logistics Company to either deliver to your intended address or your suggested Port for further shipment.
  • Lead time (which is specified on each invoice) does not include (I) Weekends, (II) Holidays, (III) Company Holidays, (IV) nor any unforeseen delay in transportation by the third-party Logistics Company / which also includes Customs Clearance processes.
E-COMMERCE STORE TERMS AND CONDITIONS

Effective Date: January 1st, 2023

Please read these Terms and Conditions (“Terms”) carefully before using our e-commerce store (“Store”). These Terms govern your access to and use of the Store, including any purchases you make through the Store. By accessing or using the Store, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Store.

  1. USE OF THE STORE

1.1 Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Store. By using the Store, you represent and warrant that you meet these eligibility requirements.

1.2 Account Creation: You may need to create an account to access certain features of the Store. When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 Prohibited Use: You agree not to use the Store for any illegal, unauthorized, or prohibited purposes. You shall not engage in any activity that could interfere with or disrupt the operation of the Store or the networks connected to it.

  1. PRODUCT AND SERVICES

2.1 Product Information: We make every effort to provide accurate and up-to-date information about our products and services, including descriptions, pricing, availability, and images. However, we do not warrant the accuracy, completeness, or reliability of any information on the Store. Product descriptions are for informational purposes only and may be subject to change without prior notice.

2.2 Pricing and Payment: All prices displayed on the Store are in the specified currency and are subject to change without prior notice. While we strive to ensure accurate pricing, errors may occur. In the event of a pricing error, we reserve the right to cancel or adjust the order accordingly. Payment methods will be specified during the checkout process, and you are responsible for providing accurate and complete payment information.

2.3 Order Acceptance and Fulfillment: Your order constitutes an offer to purchase the selected products or services. We reserve the right to accept or decline your offer at our discretion. Upon receipt of your order, we will send you an order confirmation via email or other communication channels. We will make reasonable efforts to fulfill accepted orders within the specified timeframe, subject to product availability and other factors beyond our control.

  1. SHIPPING AND DELIVERY

3.1 Shipping: We offer shipping services for delivering products to your designated address. Shipping costs, if applicable, will be clearly stated during the checkout process. Any additional taxes, customs duties, or fees imposed by the destination country are the responsibility of the buyer.

3.2 Delivery Times: While we strive to deliver products in a timely manner, delivery times may vary depending on factors beyond our control, such as shipping carriers or customs procedures. Any estimated delivery dates provided are for informational purposes only and are not guaranteed.

  1. RETURNS AND REFUNDS

4.1 Return Policy: We want you to be completely satisfied with your purchase.  All returns are subject to Management approval and may incur a 20% restocking fee.  This is also dependent on the eligibility criteria, and any applicable fees or limitations – at the desecration  of Management.

  1. INTELLECTUAL PROPERTY

5.1 Ownership: All content, including but not limited to text, images, logos, and trademarks, displayed on the Store is protected by intellectual property rights. You may not use, reproduce, or distribute any content without our explicit permission.

5.2 User Content: If you submit any content, such as reviews or feedback, to the Store, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

Questions about the Wholesale Agreement Terms and Conditions should be sent to info@globalexpresslimited.com

Last Updated: January 1st, 2023

Questions about the Wholesale Agreement Terms and Conditions should be sent to info@globalexpresslimited.com

Last Updated: January 1st, 2023

WHOLESALE AGREEMENT

Our wholesale division and policies govern all  :  Customized Fabrication of Finished Items | Homeowner Bulk Purchases | Designer/Developer Bulk Purchases.

WHOLESALE AGREEMENT

This Wholesale Agreement (the “Agreement”) is entered into between DGLifestyles-USA or DGLifestyles GLOBAL (dependent on the Country of the final destination), a company organized and existing under the laws of either USA (for USA domestic deliveries) | OR | St. Kitts & Nevis (for Caribbean and International deliveries), with its principal place of business being Miami Florida (for USA domestic deliveries) and Nevis, Saint Kitts & Nevis (for Caribbean and International deliveries)(referred to as the “Supplier”), and [Wholesale Customer Name], a company organized and existing under the laws of [Customer’s Country], with its principal place of business at [Customer’s Address] (referred to as the “Customer”).

  • DEFINITIONS

1.1 “Products” refers to the building materials and related products specified in Exhibit A, which may be amended from time to time by mutual agreement of the parties.

1.2 “Purchase Order” means a written order placed by the Customer specifying the quantity and description of Products to be purchased, subject to the terms and conditions of this Agreement.

  • APPOINTMENT

2.1 Appointment of Supplier: The Customer appoints the Supplier as its non-exclusive wholesaler of the Products, and the Supplier agrees to supply the Products to the Customer on the terms and conditions set forth in this Agreement.

  • ORDERS AND DELIVERY

3.1 Purchase Orders: The Customer shall submit Purchase Orders to the Supplier in writing, specifying the quantity and description of Products to be purchased. Purchase Orders shall be subject to acceptance by the Supplier, which may be given by written confirmation.

3.2 Delivery: The Supplier shall use commercially reasonable efforts to deliver the Products to the Customer within the agreed-upon timeframe. Any delay or failure in delivery shall not entitle the Customer to cancel the Purchase Order or seek any damages unless caused by the Supplier’s willful misconduct or gross negligence.

3.3 Inspection and Acceptance: The Customer shall inspect the Products upon delivery and shall notify the Supplier in writing of any defects or non-conformance within [number of days] days from the date of delivery. Failure to provide such notice shall constitute acceptance of the Products.

  • PRICING AND PAYMENT

4.1 Pricing: The pricing for the Products shall be as set forth in Exhibit A or as otherwise agreed upon in writing between the parties. All prices are exclusive of any applicable taxes, duties, or shipping charges, which shall be the responsibility of the Customer.

4.2 Payment Terms: The Customer shall make payment for the Products within [number of days] days from the date of receipt of the Supplier’s invoice. Payments shall be made in [currency] by wire transfer to the Supplier’s designated bank account or by any other method agreed upon in writing by the parties.
Cancelation of an order is allowed during the first 5-days (after cancelation is requested in written form), of the order’s shop drawings are signed for fabrication, and instructions are presented to manufacture to commence fabrication – this procedure will result in a re-stocking fee, plus and preparation expense or financial expenses (such as mobilization payments).

4.3 Late Payments: In the event of late payment, the Supplier may charge interest on the outstanding amount at a rate of [interest rate] per month or the maximum rate permitted by applicable law, whichever is lower.

  • WARRANTIES AND DISCLAIMER

5.1 Product Warranty: The Supplier warrants that the Products shall be free from defects in material and workmanship for a period of [warranty period] from the date of delivery. If any defect is found during the warranty period, the Supplier shall, at its option, repair or replace the defective Products.

5.2 Disclaimer: Except as expressly provided in this Agreement, the Supplier makes no other warranties, whether express, implied, or statutory, regarding the Products, including any warranty of merchantability, fitness for a particular purpose, or non-infringement.

  • INTELLECTUAL PROPERTY

6.1 Ownership: All intellectual property rights in the Products, including but not limited to patents, trademarks, copyrights, and trade secrets, shall remain the property of the Supplier.

6.2 License: The Supplier grants the Customer a non-exclusive, non-transferable license to use the Supplier’s trademarks solely for the purpose of

Questions about the Wholesale Agreement Terms and Conditions should be sent to info@globalexpresslimited.com

Last Updated: January 1st, 2023